Refund policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may request a return within 14 days of receiving your item.
To be eligible for a return:
- The item must be unused, unworn, and in the same condition that you received it
- The item must be in its original packaging
- Proof of purchase (order number or receipt) is required
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Sale or clearance items
- Personal care or hygiene products (if opened)
- Customized or personalized items
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved:
- Your refund will be processed to your original payment method
- Please allow 5–10 business days for the refund to appear in your account
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us with photos of the issue.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Shipping costs are non-refundable
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again
- Contact your credit card provider
- Contact your bank
If you’ve done all of this and still have not received your refund, please contact us.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
📧 khamdan646@gmail.com
Note: This policy applies to all purchases made through our store.